National Commission for the
Certification of Crane Operators
Committed to Quality, Integrity, and Fairness in Testing since 1995

Frequently Asked Questions

Exam Retake Policy

What is the NCCCO policy relating to retaking exams?

As of October 1, 2019, candidates who do not pass a written exam and need to retake the same exam in order to certify or recertify must wait four (4) weeks to retake the same exam.

Why is NCCCO implementing this policy?

It is important that each candidate be tested fairly. This policy prevents candidates who are retesting from having an unfair advantage on an exam because they are already familiar with the content. Requiring a waiting period after a failed exam is best practice in the certification industry and utilized by most certification bodies that hold a professional accreditation.

Am I impacted if I pass the written exam?

No, the majority of candidates that take NCCCO exams pass them at the first attempt and are not affected by this policy change. Only those who don’t pass exams and need to retake that exam will be required to wait four (4) weeks before retesting.

What about the practical exams?

This change has no impact on candidates who need to retake the practical exam.

I failed my Mobile Crane Operator Specialty exam. May I retest sooner than four (4) weeks?

Candidates who must retake a Mobile Crane Operator Specialty exam have the option of taking the exam using a different load chart. For instance, if a candidate failed a Lattice Boom Truck (LBT) exam using the Link-Belt load chart, he or she may either wait four (4) weeks to retake the same exam or, without a waiting period, take the LBT exam using the Manitowoc load chart. This is true of all Mobile Crane Operator Specialty exams.

I failed my recertification exam and my certification expires before I’m permitted to retest, can I get an extension?

Certificants who fail a recertification exam and whose expiration date does not permit them to wait four (4) weeks to retest will be required to apply for full-length (initial) exams. Extensions cannot be granted for recertification. Certificants are reminded that they may start the recertification process up to 12 months prior to their expiration date without “losing time” on their certification.

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