Verification Frequently Asked Questions
How can I tell if a CCO certification card is authentic?
The best way to ensure the authenticity of CCO certification is to verify it online utilizing the Verify CCO Online (VCO) system.
What is the Verify CCO Online (VCO) system?
VCO is a free online tool available at www.verifycco.org that is designed to assist stakeholders in verifying the current status of CCO certificants. Certification can be verified by typing the Candidate ID (7 digit number), Certification Number, or by scanning the QR Code on cards issued in 2022 or later.
I need proof of certification, but don’t have my card. How can I show I am certified?
Use the Verify CCO Online (VCO) system to instantly confirm the credentials of CCO-certified personnel using nearly any device with an internet connection (i.e., computers, smartphones, tablets).
You may also order a replacement card by completing CCO’s online CCO card order form.
Is a printout from VCO the same as a certification card?
No. Just as a copy of a certification card should not be accepted as proof of certification, a printout from the VCO should not be accepted without going online to verify.
If one person holds certification in multiple categories (for example, operator and inspector), do I have to know both certification numbers to verify certifications?
No, looking up one certification number will return all certification categories that person is certified in.
How quickly is VCO updated?
VCO is updated 24 hours after all the requirements for certification have been met.
What if the certification number I’ve entered doesn’t produce information on a certified individual?
If you have entered and double-checked the certification number and VCO still does not recognize it, please call Customer Service at 703-560-2391 for further information.
If an individual adds a certification, will the certification show up in VCO?
Yes, a certificant does not need to receive an updated card for the certification to show up in VCO.
Why can’t I search by certificant name?
The purpose of VCO is to verify information about the certification status of an individual when the actual card is not available. For privacy and security reasons, VCO is not able to return lists of certified personnel.