How can I tell if a CCO certification card is authentic?
CCO certification cards have numerous security features designed to make it easy to spot counterfeits. Review the CCO Card Fact Sheet for examples of current CCO cards.
What do the codes mean on the front of my CCO certification card?
For a complete list of certification codes, including program restrictions, see the Certification Card Codes page.
How do I submit my photo?
Photos are usually submitted by the Test Site Coordinator who sets up your practical exam or with your recertification application. If for some reason you must submit your photo separately you may send it via email or mail to NCCCO:
NCCCO—Testing Services Department
34125 U.S. Highway 19 North, Suite 150
Palm Harbor, FL 34684
What type of photo do you accept for certification cards?
Digital photos are preferred, provided they are of sufficient quality. Color passport-style photos are also acceptable. The photo must be full face (with no dark glasses or hat) and be taken against a solid color background.
How do I add certifications to my CCO certification card?
Certified operators receive a laminated photo ID card at no cost when they certify, add a designation, or recertify.
My CCO certification card was stolen/damaged. How do I get a new card?
You may request a replacement card using the CCO Certification Card Online Order Form or by contacting Customer Service. Please be aware that there is a $25 administrative fee for replacement CCO certification cards.
I earned my TSS certification but my CCO card also lists “STC” why?
The CCO Service Truck Crane Operator certification (STC) is a subcategory of the Telescopic Boom—Fixed Cab certification (TSS) and was developed for operators who use these smaller machines. Since crane operators holding TSS certification are also certified to run service truck cranes by virtue of already being certified in TSS, all TSS-certified operators also have STC listed on their cards when first certified or at recertification. For more information, click here.
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