NCCCO Internal Procedures Commended by ANSI
February 2010 – The American National Standards Institute (ANSI) has issued several commendations to the National Commission for the Certification of Crane Operators (NCCCO) for procedural excellence.
First, NCCCO’s Recertification Outreach Program received a commendation for “repeated mailings to certificants who do not respond to the initial recertification packet.” ANSI was impressed with this proactive contact because it helps ensure that current CCO-credential holders do not let their certification expire after five years. If certificants recertify before their current certification expires, they can recertify by taking written recertification exams only, as long as they can attest to at least 1000 hours of crane related experience during their certification period. There is no grace period, however, so if they do let their certification expire, they have to re-take both written and practical exams to be reinstated.
ANSI also commended NCCCO’s internal procedures, including its “record-keeping logs of logo use violations.” Improper logo use infringes on NCCCO’s intellectual property and diminishes the value of the NCCCO brand, as well as the value of ANSI accreditation in general.
“Given ANSI’s rigorous accreditation requirements, receiving these commendations for our internal procedures is very gratifying,” noted NCCCO Executive Director, Graham Brent. “These management systems improvements are geared towards ensuring a trouble-free testing experience, and protecting the investment of scores of subject matter experts who have volunteered their time and expertise over the better part of two decades.”
ANSI’s audit of NCCCO occurs annually as a requirement of its accreditation to ISO 17024, with an on-site inspection by ANSI auditors every other year. In previous years ANSI has commended NCCCO on its practical exam procedures, including last year, when it called NCCCO’s high inter-rater reliability on its practical exams “exemplary of the best practices in performance testing.”