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Frequently Asked Questions

Computer-Based Testing


Here are some of the most frequently asked questions about computer-based testing (CBT). If you have questions that are not dealt with here, or you'd like clarification or further information on any item, please contact the NCCCO office.

  1. Is computer-based testing (CBT) available for all CCO certification exams?
  2. Is CBT available nationwide?
  3. Where can I test?
  4. How quickly can I sit for a CBT exam?
  5. How do I apply to test via CBT?
  6. How do I make an appointment at a Test Center?
  7. What do I need to take to the test facility?
  8. Who do I contact if I have problems submitting my online application?
  9. Does computer-based testing cost the same as paper/pencil exams?
  10. How do I pay for my test?
  11. Are the CBT exams the same as paper/pencil exams?
  12. How quickly will I receive scores?
  13. What CCO Certification examinations are available through CBT?
  14. May I use a calculator during the test?

Is computer-based testing (CBT) available for all CCO certification exams?

CBT exams are currently available for the Mobile, Tower, Overhead, and Articulating Crane Operator programs as well as Rigger, Signalperson, and Crane Inspector exams. Both initial and recertification exams for the Mobile, Tower, and Overhead Crane Operator and Rigger programs may be taken on the CBT platform. The Signalperson exam is available for retest candidates. (top of page)

Is CBT available nationwide?

Yes. Find the closest CBT Testing location by choosing National Commission for the Certification of Crane Operators as a sponsor and entering your zip code. (top of page)

Where can I test?

CCO written exams are administered via computer at PSI ’s 270+ test centers located throughout the nation. (top of page)

How quickly can I sit for a CBT exam?

It is suggested that you apply to take a CBT examas soon as possible, but no later than five business days before your preferred exam date. Please note that site availability is not guaranteed on your preferred exam date, and availability can only be confirmed when scheduling the appointment (check testing center locations and hours of operation but do not contact these sites directly, scheduling can only take place after an application has been processed). You may be able to test in as few as three business days; however, it depends on the availability at your desired location and/or your ability to travel if your desired location is not available on your preferred exam date. (top of page)

How do I apply to test via CBT?

Application for the CBT exams is via an online application form. The computer-based testing application is online. You will submit a completed candidate application along with the required fees for the CCO Written Mobile examination(s) you wish to take. After you have submitted your application, you will receive an email from International Assessment Institute (IAI) confirming your eligibility to test. Find step by step registration instructions here. (top of page)

How do I make an appointment at a Test Center?

The email you receive from IAI will include a PSI phone number that you will need to call to make an appointment to test at a PSI test center in your area. To find a center, visit the PSI website and enter National Commission for the Certification of Crane Operators for the Examination and your zip code. (top of page)

What do I need to take to the test facility?

You will need your photo ID and the confirmation number that IAI sent you via email. You will not be allowed to take materials such as cell phones, calculators, hats, coats, bags, or any other items that might compromise the integrity of the test, into the testing facility. (top of page)

Who do I contact if I have problems submitting my online application?

International Assessment Institute’s office is open 9:00am – 5:00pm EST. You may contact them by phone at 727-449-8525. (top of page)

Does Computer-Based Testing cost the same as Paper/Pencil?

No, there is a different fee structure for the CBT exams. The fees are listed on the IAI website. (top of page)

How do I pay for my tests?

You will pay by credit card at the time that you fill out the online application. (top of page)

Are the CBT exams the same as Paper/Pencil exams?

Yes, the content of the examinations is the same. They have the same number of questions as the paper versions, and you will have the same amount of time to complete them. Printed copies of the load charts for Specialty Exams will be provided for your use. (top of page)

How quickly will I receive scores?

You will receive your official test results at the test site following the completion of the exam(s). (top of page)

What CCO Certification examinations are available through CBT?

At this time the Mobile, Tower, Overhead, and Articulating Crane Operator, Digger Derrick Operator, and Crane Inspector as well as Signalperson and Rigger certification exams are available via CBT. (top of page)

May I use a calculator during the test?

No, just as with the paper-and-pencil exams, calculators may not be used for CBT, other than on the the Rigger Level II Exam, Mobile Crane Operator Specialty Exams, and the Mobile Crane Inspector Exam. (top of page)

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