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Frequently Asked Questions

 Here are some of the most frequently asked questions about the National Commission for the Certification of Crane Operators (NCCCO) and CCO certification programs. If you have questions that are not dealt with here, or you'd like clarification or further information on any item, don't hesitate to contact the NCCCO office.

NCCCO

Who is involved in the development of NCCCO’s certification programs?

CCO programs are industry-driven programs, with crane operators themselves playing a central role; other stakeholders such as owners, manufacturers, operating engineers, and related trades have also participated in developing these programs.  Subject matter experts who volunteer their time and expertise for the development and maintenance of CCO programs come from construction, steel erection, petrochemicals, energy, and general industry backgrounds, as well as training, manufacturing, insurance, OSHA, and the IUOE.  

How is the content of the tests determined?

Subject matter experts from all sectors of the industry determine what crane operators and related trades should know to safely operate, signal, and rig loads. Comprehensive reviews of the work performed by various types of crane operators, signalpersons, and riggers (i.e., “job analyses”) are conducted, and the results validated by several hundred operators and experts across the country. Examination questions are all based on the specific knowledge that operators themselves considered critical to safe crane operation. To ensure fairness and reliability, professional standards of test development have been developed by the American National Standards Institute (ANSI) and the National Commission for Certifying Agencies (NCCA). CCO written and practical examinations are accredited both by NCCA and ANSI.

How does certification benefit employers and those who work in and around cranes?

Because of the sound methodology employed at all stages of program development, employers can be assured that individuals carrying CCO certification cards have demonstrated they possess the necessary fundamental knowledge and skills, without relying on subjective recommendations or judgment. In turn, those who earn the distinction of the CCO credential can take satisfaction that their skills have been recognized by an independent, accredited, professional authority.

How do I become involved with NCCCO as a volunteer?

Volunteers from all industries are always welcome. In particular, assistance is appreciated by the Exam Management Committees that develop and maintain CCO programs.  Please contact NCCCO for a list of scheduled meetings that you may attend as a guest.

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CCO Certification

What does it mean to be CCO-certified?

A certified crane operator is not necessarily CCO-certified.  Only NCCCO can provide the widely adopted and recognized CCO certification. While there are other companies that seek to certify crane operators, only one organization – the National Commission for the Certification of Crane Operators (NCCCO) - provides CCO certification. For nearly twenty years, successful completion of the CCO certification requirements has informed the world that a crane operator is certified to the high standards of NCCCO. Both NCCCO and CCO are federally registered trademarks owned by NCCCO and used in connection with education testing and certification. 

How does the work of NCCCO relate to ASME/ANSI B30 standards?

NCCCO certification programs are specifically built around the ASME/ANSI B30 crane standards and OSHA's crane regulations.OSHA has officially recognized NCCCO programs as meeting its requirements for crane operator qualification and will accept CCO certification as proof of training. The presence of CCO-certified professionals on site also positions employers well to qualify for OSHA's "focused inspection."

Who is involved in the development of NCCCO’s certification programs?

CCO programs are industry-driven programs, with crane operators themselves playing a central role; other stakeholders such as owners, manufacturers, operating engineers, and related trades have also participated in developing these programs.  Subject matter experts who volunteer their time and expertise for the development and maintenance of CCO programs come from construction, steel erection, petrochemicals, energy, and general industry backgrounds, as well as training, manufacturing, insurance, OSHA, and the IUOE.

How is the content of the tests determined?

Subject matter experts from all sectors of the industry determine what crane operators and related trades should know to safely operate, signal, and rig cranes. Comprehensive reviews of the work performed by various types of crane operators, signalpersons, and riggers (i.e., “job analyses”) are conducted, and the results validated by several hundred operators and experts across the country. Examination questions are all based on the specific knowledge that operators themselves considered critical to safe crane operation. To ensure fairness and reliability, professional standards of test development have been developed by the American National Standards Institute (ANSI) and the National Commission for Certifying Agencies (NCCA). CCO written and practical examinations are accredited both by NCCA and the ANSI.

Is CCO certification mandatory?

NCCCO was initially developed as a voluntary certification program.  Since then, several states and cities have initiated their own credentialing requirements that adopt CCO certification. However, in 2010, Federal OSHA published new construction regulations requiring crane operator certification/qualification nationwide by November 10, 2014. Although the new rule does provide options, third-party certification, such as that provided by NCCCO, is likely to be the most cost-effective and accessible method used to meet the new requirements. Additionally, many employers have made CCO certification mandatory for employment.

How does certification benefit employers and those who work in and around cranes?

Because of the sound methodology employed at all stages of program development, employers can be assured that individuals carrying CCO certification cards have demonstrated they possess the necessary fundamental knowledge and skills, without relying on subjective recommendations or judgment.In turn, those who earn the distinction of the CCO credential can take satisfaction that their skills have been recognized by an independent, accredited, professional authority.

Several states and cities have licensing requirements.  How is CCO certification different?

Licensing by itself does not necessarily ensure an individual possesses necessary skills and knowledge. Some state and city programs do not require training or testing, for example. CCO certification functions as a positive supplement to current licensing programs and is increasingly being adopted or recognized by others, either in place of or as a prerequisite to obtaining a license.  All states that have developed licensing programs since NCCCO was established have adopted or recognized CCO certification.

Can CCO certification be withdrawn?

Yes, CCO certification can be withdrawn, upon direction of the Ethics and Discipline Committee, for a variety of reasons including, but not limited to, the following:

  • Certification period exceeded without renewal.

  • Falsification by candidate of any information on documents submitted to NCCCO or its agent.

  • Evidence of non-compliance with NCCCO's substance abuse policy.

  • Candidate no longer complies with ASME B30 physical requirements.

  • Evidence of culpability in an accident during the certification period.

  • Evidence of non-compliance with the Code of Ethics.

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Requirements & Procedures

What is required for CCO certification?

To be certified by NCCCO, candidates must demonstrate skills and knowledge that subject matter experts have deemed necessary for safe performance. Certifications are achieved through a written examination, a practical exam, and by attesting to abide by NCCCO’s Code of Ethics, Substance Abuse Policy, and ASME B30 physical requirements.

Do operators of service trucks need to be certified?

The issue of whether certification is required is a question for the employer. Note, however, that the B30.5 mobile crane standard covers all mobile telescopic cranes above one ton capacity. Further, OSHA requires all operators of equipment be trained in their safe use. CCO certification can serve as an effective, legally-defensible verification of that training.

What are the requirements for a professional to be "grandfathered"?

NCCCO examinations are tests of knowledge and skills, not experience. Experience can be good or bad, relevant or irrelevant, general or specific, and so therefore should not be used by itself as an indication of proficiency. Therefore, NCCCO does not "grandfather" any candidates.

What are the physical requirements for crane operators?

Candidates must meet ASME B30 physical requirements throughout their certification period and attest to their agreement to this requirement in their applications. Means of compliance include passing a physical examination.

How long is the certification period?

CCO certification is issued for five-year periods. As a reminder of the need to recertify, candidates are sent a packet approximately one year prior to their certification’s expiration date. If additional certifications are obtained during the five-year period, they will share the same certification cycle and expiration date.

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Handbooks, Forms & Applications

Where can I find general information on each of the programs?

Candidate Handbooks for each certification program can be found on the Handbooks and Forms web page. The handbooks provide exam content outlines, sample questions, a list of reference materials, policies and procedures for certification, and candidate applications.

Where are applications located?

Candidate applications, physical examination forms and instructions, and other important candidate forms are located in the Candidate Handbook on the Handbooks and Forms page.

Can the written exams be taken prior to completing a physical exam as long as the physical is completed before the practical exams?

The attestation statement on both the written and practical registration forms indicate that the candidate has passed the "physical exam that complies with the B30 standard for my certification category." Therefore, the physical must be completed prior to signing the applications.

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Study Materials

Do you have a list of reference materials?

You will find a list of reference materials for each program in the Candidate Handbooks; each certification program’s web page also lists this information under “Written Exams.”

What can you recommend to help me prepare for exams?

It is definitely beneficial to review the written and practical exam outlines for your program. The outlines identify and detail the key knowledge areas you will be tested on. Both written and practical exam outlines can be printed from each program’s web page or the appropriate Candidate Handbook.

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Training

Why doesn't NCCCO offer training as well as testing for certification?

NCCCO does not offer training so as to provide an independent and objective assessment of proficiency. However, as training is clearly essential to the process of improving knowledge and skills, NCCCO provides a list of current Training Providers on its website in the Training Resources section.

How do I get training?

Although training is not required for certification, NCCCO recognizes training as a key element in the certification process, and it encourages professional instruction in the knowledge and skills that define competency for those who work in and around cranes.This website offers a list of Training Providers that have indicated they offer preparatory training for CCO exams. 

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Testing

What is the timeframe for passing all of my written and practical exams?

CCO certification requires successful completion of both written and corresponding practical exams. The exams must be completed within 12 months of each other, but can be taken in any order.

Candidates who do not take and pass both the Written and Practical exams within the 12-month timeframe will be required to start the certification process again from the beginning.  However, any tests passed within the previous 12 months will still count towards certification.  For example, if a candidate passes the Written Core Exam in January 2011 and the Practical Exam in June 2011 but has not passed the corresponding written specialty by January 2012, then the candidate would need to retake the Written Core exam, but the Practical exam would be good until June 2012. 

How much do exams cost?

It depends on the exam. A list of fees can be found on each certification program’s web page, under “How Do I Test?” and on the Candidate Application Form.

How far ahead can I apply to take a test?

For traditional paper and pencil tests candidate applications must be received by International Assessment Institute (IAI) no later than two weeks prior to the test date. Any candidate application received within two weeks of the test date is subject to a $50 late fee. However, there is an absolute cut-off date of four business days prior to the test, after which no applications can be processed. Deadlines are significantly shorter for Computer-Based Testing, however.

What is the exam rescheduling policy?

If you are unable to sit for the examination, notification in writing must be received by International Assessment Institute (IAI) no later than (7) business days prior to the exam date.  You have up to one year to reschedule your exam, at which time a $25 fee will be due. If you do not reschedule within 12 months, all exam fees will be forfeited. If you decide you no longer wish to take the test, no refunds will be granted.

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Calculators

Are calculators permitted on certification exams?

Yes, but on certain exams only. Calculators are supplied for Mobile Crane Operator Specialty Exams (not Core), Digger Derrick Operator exams, Rigger Level II exams, and Mobile Crane Inspector exams.

Why did NCCCO change its policy on calculator use for Mobile exams?

The change in policy is based on the results of a study commissioned by International Assessment Institute (IAI), the company that provides test development and administration services to NCCCO. The study, The Effects of Calculator Use During NCCCO Testing, concluded that, while the use of calculators would not be appropriate for use on basic math questions such as those contained in CCO Core exams, their use would be supportable on load chart calculations used on CCO Specialty exams.

May I use my own calculator to test?

No. If policy allows calculator use for the exam you are taking, the calculator will be provided. You will not be permitted to use your own calculator or a calculator on a cell phone.

Am I required to use the calculator on the exam?

No. Although NCCCO allows the use of calculators on certain exams, candidates are not required to do so and may choose to test without the use of the calculator.

What type of calculator is supplied?

For paper-based testing (PBT), a basic four-function calculator will be provided by the Chief Examiner who administers the exam. For computer-based testing (CBT) an on-screen basic computer calculator will be available.

May I keep the calculator supplied?

Yes. Due to the generous sponsorships of the companies that support CCO certification, you may take your calculator home with you.

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Written Exam

What do the written exams include?

Exam outlines describing the key knowledge areas you will be tested on are located on each certification program’s Written Exam page and in the Candidate Handbooks.

Where do I send my written exam application for a paper/ pencil exam?

You submit your application either to your Test Site Coordinator or to the address provided on the application. You can inquire about this while making exam arrangements with the Test Site Coordinator.

How do I register for a Computer-Based Test (CBT)?

Registering is completed and submitted online. More information including Step-by-Step Instructions, CBT Fees, the CBT Application and frequently asked questions about CBT can be found by clicking the links above.

What materials do I need to bring with me to the test site for a paper/pencil exam?

Each candidate must bring the following items to the test site:

  • Government-issued photo ID (passport, work ID, drivers license)

  • The admission letter for the specific test date

  • Two sharpened #2 pencils (to complete the exam answer sheet)

  • A good eraser

NOTE: You are not permitted to bring books, manuals, notepads, scratch paper, calculators, beepers, cellular phones, hats, sunglasses, or other materials into the examination room. Calculators are provided for Rigger Level II exams. As of July 2, 2012, calculators will also be provided for Mobile Crane Operator Specialty Exams and the Mobile Crane Inspector Exam.

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Practical Exam

Can I take my practical before my written exam?

You may take your exams in any order, provided all required exams are completed within 12 months of each other.

What skills will I be tested on during the practical exam?

Each CCO program’s Candidate Handbook offers the practical exam outline.  The outline identifies the tasks you will be expected to perform during the exam, as well as time limits for each section.

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Exam Locations

When and where will there be a test in my area?

Paper and Pencil written exam administrations are held on demand at sites around the country. A schedule of all upcoming exams is listed on the NCCCO Test Dates and Locations page. Written exam locations are typically posted for the upcoming two to three months. Once on this page, you will see a link to Open Practical Exam Sites listed alphabetically by state.

Where can I find a CBT location?

CBT testing centers are available nationwide for Written Exams (both initial and recertification) in all CCO certification programs. To Locate a CBT Exam test center near you, enter your ZIP code, select "National Commission for the Certification of Crane Operators (NCCCO)" as the sponsor, and you will be presented with a list of location options. Find out more about CBT.

No practical exams are listed for my area. What other options do I have?

If you do not see a practical exam administration near you, many written exam locations offer the practical exam as well. You may contact them directly to inquire about making arrangements for your practical exam.

If you do not see a Permanent Test Site in your area, you may also Hire a Practical Examiner to visit your facility and administer the examination, or you can ask if they are aware of additional test sites in your area.

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Computer-Based Testing (CBT)

What is computer-based testing?

In addition to paper/pencil testing, NCCCO also offers computer-based testing (CBT) for Written Exams (both initial and recertification) in most NCCCO certification programs. Exams are the same in content and length, but are converted from paper/pencil format to computer-based format. Although exams are electronic in format, they are not “online” (i.e., candidates are not allowed to test from their own computers; candidates must still visit a secure testing facility). However there are significant benefits to CBT exams, including quicker scheduling and same-day results.

How do I apply for CBT?

The application is completed and submitted online. Please review the Step-by-Step Instructions, CBT Fees, and the CBT Application to apply.

Is computer-based testing (CBT) available for all CCO certification programs?

CBT written exams are currently available for the Mobile, Tower, Overhead, and Articulating Crane Operator programs as well as Digger Derrick Operator, Rigger, Signalperson, and Crane Inspector programs. Recertification exams for all of these programs except for Signalperson may also be taken on the CBT platform.

Is CBT available nationwide?

Yes. Find the closest CBT Testing location by choosing National Commission for the Certification of Crane Operators as a sponsor and entering your ZIP code.

Where can I test?

CCO written exams are administered via computer at PSI ’s nearly 300 test centers located throughout the nation. 

Where can I find a CBT location?

CBT testing centers are available nationwide. To locate a CBT exam test center near you, enter your ZIP code, select "National Commission for the Certification of Crane Operators (NCCCO)" as the sponsor, and you will be presented with a list of location options.

How quickly can I sit for a CBT exam?

You should apply to take your CBT exam(s) as soon as possible, but no later than five business days before your preferred exam date. Please note that site availability is not guaranteed on your preferred exam date, and availability can only be confirmed when scheduling the appointment. (You can check testing center locations and hours of operation, but do not contact these sites directly. You'll need to wait until your application is processed before you can schedule a test). You may be able to test in as few as three business days; however, it depends on the availability at your desired location and/or your ability to travel if your desired location is not available on your preferred exam date.

How do I apply to test via CBT?

The computer-based testing application must be submitted via an online form. Your completed candidate application along with the required fees for the CCO written examination(s) you wish to take. After you have submitted your application, you will receive an authorization email from International Assessment Institute (IAI) within two business days confirming your eligibility to test. Find step-by-step registration instructions here.

How do I make an appointment at a computer-based testing center?

The authorization email you receive from IAI will include a 1-800 phone number that you will need to call to schedule an appointment to test at a PSI test center in your area. To find a center, visit the PSI website and enter "National Commission for the Certification of Crane Operators" for the Sponsor and your ZIP code. 

What do I need to take to the test facility?

You will need your valid photo ID and the authorization email that IAI sent you. You will not be allowed to take materials such as cell phones, calculators, hats, coats, bags, or any other items that might compromise the integrity of the test into the testing facility. If a calculator is permitted for your exam, an on-screen basic computer calculator will be made available.

Who do I contact if I have problems submitting my online application?

International Assessment Institute’s office is open 9:00am – 5:00pm EST. You may contact them by phone at 727-449-8525 ext. 453.

Do computer-based tests cost the same as paper/pencil tests?

No, there is a different fee structure for the CBT exams. The fees are listed on the IAI website and in the candidate handbooks for each program.

How do I pay for my tests?

You will pay by credit card at the time that you fill out the online application. 

Are the CBT exams the same as paper-and-pencil exams?

Yes, the content of the examinations is the same. They have the same number of questions as the paper versions, and you will have the same amount of time to complete them. Printed copies of the load chart reference material for Specialty Exams will be provided for your use during the exam.

How quickly will I receive scores?

You will receive your test results at the computer-based test center immediately following the completion of the exam(s).

May I use a calculator during the test?

The same calculator policies apply to CBT as to paper-and-pencil exams. An on-screen calculator is provided for Rigger Level II Exams, Mobile Crane Operator Specialty Exams, and the Mobile Crane Inspector Specialty Exam.

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Testing Accommodations

Are accommodations provided to those who meet ADA disability criteria?

The National Commission for the Certification of Crane Operators (NCCCO) provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) for individuals with documented disabilities who demonstrate a need for accommodation.

Who may apply for testing accommodations?

The Americans with Disabilities Act of 1990 and associated regulations define a person with a disability as someone who has a physical or mental impairment that substantially limits one or more major life activities such as walking, seeing, hearing, or learning. However any program that assesses the proficiency of a crane professional must be aware of what constitutes “proficiency” under prevailing laws and standards. The ANSI/ASME B30 mobile crane requirements for operators state in part that:  “Operators shall demonstrate their ability to read, write, comprehend, and exhibit arithmetic skills and load/capacity chart usage, in the language of the crane manufacturer's operation and maintenance instruction manuals [B30.5(a)-1995, 5-3.1.1b(3)].”

How far in advance do I need to submit my accommodation request?

Your completed forms and supporting documentation must be received at least four weeks prior to your testing date.  If all required documentation is not received the processing of your request will be delayed.

NCCCO Testing Accommodations Policy

NCCCO Guidelines for Documenting a Request for Test Accommodations (PDF)

NCCCO Application for Test Accommodations (PDF)

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Extension Requests

I am running out of time to take my exams within the 12 months. Can I apply for an extension?

There is normally no "grace period" after the 12-month period has expired. However, in some special circumstances candidates seeking more time may apply for extensions.  Extensions are granted to candidates for the practical examination only. To review the terms and obtain a copy of the Extension Request Form, please visit the Handbooks and Forms page.  

How long does the review process for extensions take?

Once an extension request form is received, the approval process will take up to two weeks. To avoid potential processing delays, ensure that all requested documentation accompanies your request.

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Exam Results

When will I get my exam scores?

Once exams are completed, Examiners submit all candidate paperwork to International Assessment Institute (IAI).  IAI scores the exams and mails examination results to candidates. Results are available approximately 12 business days after the exam date for written exams. Tests taken via Computer-Based Testing (CBT) will be provided before leaving the testing facility. Practical exam results are available within approximately 12 business days after receipt of the exams by IAI.

My employer wants a copy of my test results. How do I get a duplicate copy of my scores?

Examination results may be released only to the candidate in question. It is up to the candidate to provide exam information as needed for employment or record keeping purposes. However an employer may request verification of a candidate’s certification status at any time.

I want to know why I did not pass my written exam. Is there someone who can help me?

Candidates receive a strength and weakness report indicating the area(s) that they may need to brush up on. Candidates not passing the written exams may request a hand-scoring of the answer sheet, provided the request is made in writing within three months of the test date. There is a $25 fee for one failed test scoring and $50 for two or more test scores per test administration. In the event that the hand scoring results in a passing score, the hand-scoring fee(s) will be refunded in full. 

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Retesting

If I do not pass my exams, am I allowed to test again?

Initial candidates are allowed to take exams as many times as necessary for successful completion. Recertification candidates adhere to different guidelines (please see Recertification section).

How long is the waiting period before I can retest?

For pencil/paper tests, there is no waiting period required between exams for candidates who have not passed. Candidates may register for the next available exam. For CBT candidates, allow three business days before you will be able to schedule an appointment to retest.

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Certification Cards

How do I submit my photo?

Photos are usually submitted by the Test Site Coordinator who sets up your practical exam or with your recertification application. If for some reason you must submit your photo separately you may send it via email or mail to the International Assessment Institute (IAI):

International Assessment Institute (IAI)
Attn: CCO Testing
1960 Bayshore Blvd.  
Dunedin, FL 34698
Phone: 727-449-8525
Fax: 727-461-2746
Email: jennifer@iaiexam.com
Website: www.iaiexam.com

What type of photo do you accept for certification cards?

Color passport-style photos are required. The photo must be full face, with no dark glasses or hats. Digital photos are also acceptable, provided they are of sufficient quality, and may be submitted to International Assessment Institute (IAI).

How do I add certifications to my CCO Certification Card?

When adding a new certification or completing an additional recertification the cost for an updated card is $25. You may place your order for an updated card using the CCO Certification Card Online Order Form or submit requests in writing or by phone to the International Assessment Institute (IAI).

My CCO Certification Card was stolen/damaged. How do I get a new card?

You may request a replacement card using the CCO Certification Card Online Order Form or by contacting the International Assessment Institute (IAI). Please be aware that there is a $25 administrative fee for replacement CCO Certification Cards.

I earned my TSS certification but my CCO card also lists "STC"; why? 

The CCO Service Truck Crane Operator certification (STC) is a subcategory of the Telescopic Boom—Fixed Cab certification (TSS) and was developed for operators who use these smaller machines. Since crane operators holding TSS certification are also certified to run service truck cranes by virtue of already being certified in TSS, all TSS-certified operators also have STC listed on their cards when first certified or at recertification. For more information, click here.

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Change of Address

I have recently moved. How do I change my address?

The Change of Address form is located with other candidate information on the Handbooks and Forms page. Please fill out and send back either by fax or mail, per the information provided on the form.

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Verification

I need proof of certification, but don’t have my card. How can I show I am certified?

Use the Verify CCO Online (VCO) system to to instantly confirm the credentials of CCO-certified personnel using nearly any device with an Internet connection (i.e., computers, smartphones, tablets).

You may also order a replacement card by completing International Assessment Institute (IAI)'s online CCO card order form.

What is the Verify CCO Online (VCO) system?

VCO is a free online tool available at www.verifycco.org that is designed to assist employers who may only have access to a copy of a certification card rather than the card itself, and it also aids in maintaining documentation of employee certification(s).

How do I use VCO?

Once you complete a brief registration you will be able to use the system immediately. Just enter the certification number of the individual whose certification you wish to verify, and the system will return the name and current certifications of that person, along with his or her certification expiration dates.

Is a printout from VCO the same as a certification card?

No. Just as a copy of a certification card should not be accepted as proof of certification, a printout from the VCO should not be accepted without going online to verify.

If one person holds certification in multiple categories (for example, operator and inspector), do I have to know both certification numbers to verify certifications?

No, looking up one certification number will return all certification categories that person is certified in.

How quickly is VCO updated?

VCO is updated 24 hours after all the requirements for certification have been met.

What if the certification number I’ve entered doesn’t produce information on a certified individual?

If you have entered and double-checked the certification number and VCO still does not recognize it, please call Customer Service at 703-560-2391 for further information.

If an individual adds a certification but doesn’t pay for an updated card, will the certification show up in VCO?

Yes, a certificant does not need to pay for an updated card for the certification to show up in VCO.

Why can’t I search by certificant name?

The purpose of VCO is to verify information about the certification status of an individual when the actual card is not available. For privacy and security reasons, VCO is not able to return lists of certified personnel.

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Recertification

Is recertification required for crane operator certification?

Yes, NCCCO requires recertification every five years to ensure knowledge has been retained and to accommodate technical changes in equipment. To be recertified, a candidate must:

  • Pass a written Recertification Examination
  • Have at least 1,000 crane-related hours of experience within the five-year period of certification; candidates who do not meet this requirement are required to retake and pass the Practical Test
  • Continue to comply with ASME B30 physical requirements
  • Continue to comply with NCCCO’s substance abuse policy

How do I provide proof of 1,000 hours for recertification?

Upon registering for the exam, you will sign an Attestation Statement on your recertification application, indicating that you have 1,000 hours of related experience (operating, maintenance, inspection, or training) during your certification period. You are not required to submit documented paperwork to NCCCO.

What is the recertification application process?

The Recertification Applications can be found on our Handbooks and Forms page. Identify a Test Date and Location convenient for you, and contact the Test Site Coordinator for that facility to make arrangements. 

Do I need to submit a new photo?

If the photo on your original card meets current requirements (full face, no hats or dark glasses), a new photo is not required. If you wish to have a new photo on your card, you may send one in with your recertification application.

Are there any study materials for recertification?

You will find a list of reference materials as well as comprehensive Exam Outlines on each certification program’s written exam page.

When does my certification expire?

Your certification’s expiration date appears on the front side of your certification card, below your designations. If you have lost your card, you may contact NCCCO to check on your certification’s expiration date.

I am running out of time to recertify. Can I ask for more time?

Candidates must successfully complete the required recertification exam(s) during the 12 months before their certification expires. There is no “grace period” after the date of expiration. Candidates whose certification has lapsed must take the initial written and practical examinations over again in order to be certified.

Do you offer Computer-Based Testing (CBT) for recertification?

Computer-Based Testing (CBT) is currently available for all NCCCO programs requiring a written recertification exam. Signalpesons must take a practical exam to recertify; search for test dates and locations.

How many times may I take the recertification exams?

Recertification candidates are allowed two attempts to pass the recertification exams before their certification expires. Recertification candidates who are unsuccessful after two attempts must take and pass the initial written exams prior to their certification's expiration date.

How do I add another certification?

You may take initial exams for other programs in the same sitting as your recertification exams at any of the Test Dates and Locations or via Computer-Based Testing (CBT).

What’s on the recertification written exam?

Although the recertification exams are shorter, they are based on similar criteria as your initial exam. You may want to review the written exam outlines (which are found in the Candidate Handbook) for your program, as they contain the key knowledge areas you will be tested on.

How soon before my certification expires can I recertify?

You may take recertification examinations up to one year prior to your certification’s expiration date. As long as you test within that one-year period, your new five-year certification period begins from your certification’s original expiration date. Candidates who recertify more than 12 months prior to their certification’s expiration date will begin their new certification period immediately, not from the end of their current certification period.

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