National Commission For The Certification Of Crane Operators - NCCCO

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Here are some of the most frequently asked questions about the NCCCO crane operator certification program. If you have questions that are not dealt with here, or you'd like clarification or further information on any item, don't hesitate to contact the NCCCO office.

1. What is the National Commission for the Certification of Crane Operators?
2. Why is the certification of crane operators important to our industry?
3. How will certification improve safety in crane operation?
4. Why was it necessary to form a separate organization to administer the testing?
5. Why doesn't NCCCO offer training as well as testing for certification?
6. How does the work of NCCCO relate to the ASME/ANSI B30 and B30.5 standards?
7. How does certification benefit employers and crane operators?
8. Several states and cities already have licensing. How is this different?
9. How do I get set up as an official NCCCO Test Site?
10. Why does NCCCO require a Chief Examiner to administer the NCCCO test?
11. How far ahead can I schedule a test, or apply to take a test?
12. Is recertification required?
13. Can CCO certification be withdrawn?
14. If I already have my operators trained, why do I need certification?
15. There are other certification programs around, what makes NCCCO's different?
16. Is CCO certification mandatory?
17. Is an oral test given as an option to the written test for those operators with reading or comprehension problems?
18.Are there any exceptions to the fifteen (15) candidate minimum for the written examination?
20. To whom are candidate score reports released?
21. Who administers the NCCCO Practical Examination?
22. If I have already been certified by NCCCO, do I have to take the Practical Exam?
23. What are the requirements for an operator to get " grandfathered".
24. Most field mechanics/technicians have small hoisting devices on their service trucks, typically in the 4,000 - 10,000 pounds capacity range. Do these mechanics/technicians need to be certified?
26. What happens if my employer requires proof of my NCCCO certification, but I have lost my CCO Card?
27. How do I become involved with NCCCO as a volunteer?
28. How do I add specialties to my CCO card?

What is the National Commission for the Certification of Crane Operators?
The National Commission for the Certification of Crane Operators (NCCCO) is an independent non profit organization formed to establish and administer a nationwide program of certification for crane operators. The purpose of NCCCO is to set standards for the knowledge and proficiency required for the safe operation of cranes, and to develop valid and reliable examinations to test that knowledge. (top of page)

Why is the certification of crane operators important to our industry?
Accidents on the construction site cost us all dearly—in serious injury, property damage, lost time and litigation. Safety is one of the most important issues we face and proficiency of crane operators is key. Standardized assessment and certification of the skills and knowledge required for safe crane operation will improve our ability to enhance safety. (top of page)

How will certification improve safety in crane operation?
Clearly, reducing accidents is our primary goal, and there is clear evidence that certification can help achieve this.  The Province of Ontario instituted a certification program in 1979 which resulted in more thorough training of crane operators to meet certification requirements with precisely these results. A similar pattern is now emerging in the U.S. (top of page)

Why was it necessary to form a separate organization to administer the testing?
A fair, objective, independent assessment of the skills and knowledge of crane operators is critical to realizing the long-term benefits of crane operator certification. It is important to involve representatives from all segments of construction and general industry, with no one special interest taking precedence. NCCCO has succeeded in combining their expertise with that of examination development professionals to develop and administer test. (top of page)

Why doesn't NCCCO offer training as well as testing for certification?

In order to provide an independent and objective assessment of a crane operator's proficiency, NCCCO does not offer training.  However, training is clearly essential to the process of improving operator knowledge and skills, and NCCCO works with many training organizations who provide professional instruction in this area.  A current list can be found here. (top of page)

How does the work of NCCCO relate to the ASME/ANSI B30 and B30.5 standards?
The CCO crane operator certification programs were built around the ASME/ASNI B30 crane standards and OSHA's crane regulations.  OSHA has officially recognized the NCCCO programs as meeting its requirements for crane operator qualification, and will accept CCO certification as proof of training.  The presence of CCO-certified operators on site also positions employers well to qualify for OSHA's "focused inspection". (top of page)

How does certification benefit employers and crane operators?
Because of the sound methodology employed at all stages of program development, an employer can be assured that operators carrying NCCCO certification cards have demonstrated they possess the fundamental knowledge and skills necessary for the safe operation of cranes - without relying on subjective recommendations or judgment.  In turn, operators who earn the distinction of the NCCCO credential can take satisfaction that their skills have been recognized by an independent professional authority. (top of page)

Several states and cities already have licensing. How is this different?
Licensing by itself does not necessarily ensure the operator possesses the necessary skills and knowledge to safely operate a crane. Some state and city programs do not require training or testing, for example. NCCCO program functions as a positive supplement to some current licensing programs and is increasingly being adopted or recognized by others. (top of page)

How do I get set up as a NCCCO Test Site?
You should review the requirements in the Written Examination Test Site Coordinator Handbook, and complete the Written Examination Test Site Application Request Form. Requirements include: specified seating arrangements, good lighting, adequate heating/air conditioning, nearby rest rooms, etc. (top of page)

Why does NCCCO require a Chief Examiner to administer the NCCCO test?
A Chief Examiner administers all NCCCO test administrations for two major reasons: to guarantee the security of the test, and to ensure the test is administered in the same way at all times, at test sites across the country. NCCCO and International Assessment Institute (IAI) maintain meticulous control over the storage and distribution of the tests. Standardization of test administrations nationwide is vitally important for NCCCO’s test to remain a proper, fair evaluation of an operator’s proficiency. (top of page)

How far ahead can I schedule a test, or apply to take a test?
There's really no limit on how far ahead you can set up a test or, for that matter, apply to take the test if you are an individual candidate. There are deadlines in place, however, to allow NCCCO time to process both of these applications. Confirmed NCCCO Test Sites need to give at least four (4) weeks notice prior to the day they plan to test on. Candidate applications need to be received by International Assessment Institute (IAI) no later than two (2) weeks prior to the test date. Any candidate application received within two weeks of the test date is subject to a $50 late fee. However, there is an absolute cut-off date of four (4) business days prior to the test, after which no applications can be processed. (top of page)

Is recertification required?
Yes, NCCCO requires recertification every five (5) years to ensure knowledge has been retained and to accommodate technical changes in equipment. To be recertified, a candidate must:

  • pass a written Recertification Examination
  • have at least 1,000 crane-related hours of experience within the five (5) year period of certification. Candidates who do not meet this requirement, or who did not take the Practical Test as part of their original certification, will be required to retake and pass the Practical Test.
  • continue to comply with ASME B30 physical requirements (top of page)

Can NCCCO certification be withdrawn?
Yes, NCCCO certification can be withdrawn, upon direction of the Ethics and Discipline Committee, for a variety of reasons, including the following:

  • Period of certification exceeded without renewal.
  • A candidate falsifies any information on any documents submitted to NCCCO or its agent.
  • Evidence of non-compliance with NCCCO's substance abuse policy.
  • A candidate no longer complies with ASME B30 physical requirements.
  • There is evidence of culpability in an accident during the certification period.
  • Evidence of non-compliance with the Code of Ethics. (top of page)

If I already have my operators trained, why do I need certification?
Training is precisely what the NCCCO program is intended to encourage. However, without an independent assessment of an operator’s knowledge, you can never be sure either of the quality or the effectiveness of the training. Not all people learn in the same way, or at the same pace. Certification through NCCCO's third party process provides objective and standardized verification that training to a nationally recognized curriculum has been effective. (top of page)

There are other certification programs around, what makes NCCCO’s different?
The concept of certification is often misunderstood, and certainly not everyone who uses this term does so in the same way. However, an independent professional organization, the National Commission for Certifying Agencies (NCCA), has established standards which all those accredited by NCCA must meet. NCCCO’s program has been accredited by NCCA, which is an employer’s guarantee that the examinations have been developed, verified, and administered according to nationally recognized professional standards. Requirements for NCCA accreditation include that the organization which certifies be separate from the company whose employees it is evaluating. This is what essentially defines "third-party" testing, and is a cornerstone of the NCCCO program. It was also a key element in OSHA's decision to formally recognize NCCCO in its Partnership Agreement signed in February 1999. (top of page)

Is NCCCO certification mandatory?
The NCCCO program was established as a voluntary program, by industry, for industry and continues to receive support from industry. The recognition of NCCCO by OSHA is still as a voluntary program, but recognizes NCCCO certification as a means of being in compliance with OSHA's requirement for a qualified operator. Remember, certification may not be mandated, but training is; OSHA requires all employees be trained for the work they do. Of course, when an employer makes NCCCO certification a job requirement, it effectively becomes "mandatory." (top of page)

Is an oral test given as an option to the written test for those operators with reading or comprehension problems?
NCCCO operates in compliance with the Americans with Disabilities Act (ADA) and has established a procedure for any candidate applying for "special accommodations" (see the Candidate Handbook). However, any program which claims to assess the proficiency of a crane operator must be aware of what constitutes proficiency under prevailing laws and standards. The ANSI/ASME B30.5 mobile crane requirements for operators state in part that: Operators shall demonstrate their ability to read, write, comprehend, and exhibit arithmetic skills and load/capacity chart usage, in the language of the crane manufacturer's operation and maintenance instruction manuals [B30.5(a)-1995, 5-3.1.1b(3)]

Thus, while NCCCO will make every accommodation to provide access to any candidate to take the test, certification can be available only to those candidates who comply with the provisions of B30. Candidates who do not meet the requirements for certification can still take the test, however, and receive their scores (but not a certification card). (top of page)

Are there any exceptions to the fifteen (15) candidate minimum for the written examination?
NCCCO will test any number of candidates at any location meeting the requirements of an official NCCCO Test Site. However, there is a small administrative fee for any test site with less than fifteen (15) candidates, as follows: 10-14 candidates, $200 site fee; 1-9 candidates, $300 site fee. (top of page)

To whom are candidate score reports released?
While the certified status (pass/fail) is a matter of public record, the actual scores are the legal property of the candidate alone. Therefore, while NCCCO can release the pass/fail status of any candidate on request, specific authorization by the candidate is required before his/her scores are released to a third party. Many employers and Test Site Coordinators regularly request candidate pass/fail reports; others solicit authorization from candidates to request actual scores. Either way, NCCCO has established simplified documentation to expedite this process. (top of page)

Who administers the NCCCO Practical Examination?
NCCCO has developed a Practical Examiner Accreditation Program to accredit NCCCO-certified individuals to administer the NCCCO Practical Exam. All Practical Examiner candidates must successfully complete a two or three-day workshop (depending on the category of crane in which they are becoming accredited), and pass the practical and written exam in the category for which accreditation is sought. Accreditation workshops are held monthly at sites nationwide. (top of page)

If I have already been certified by NCCCO, do I have to take the Practical Exam?
On January 1, 2000, all candidates wishing to be certified through the NCCCO program had to pass the Written Exam and the Practical Exam, as well as meet the established medical criteria. Operators already certified under the previous "written-exam-plus-2,000 hours experience" process do not have to take the Practical Exam until they recertify. (top of page)

What are the requirements for an operator to get "grandfathered"?
NCCCO does not "grandfather" any operators. The NCCCO examination is a test of knowledge and skills, not a test of experience. Experience can be good or bad, relevant or irrelevant, general or specific, and should not be used by itself as an indication of proficiency. (top of page)

Most field mechanics/technicians have small hoisting devices on their service trucks, typically in the 4,000 - 10,000 pounds capacity range. Do these mechanics/technicians need to be certified?
The issue of whether certification is required is a question for the employer. But note that the B30.5 mobile crane standards covers all mobile telescopic cranes above 1 ton capacity. OSHA requires all operators of equipment be trained in their safe use. NCCCO certification can serve as an effective, legally-defensible verification of that training. (top of page)

What happens if my employer requires proof of my NCCCO certification, but I have lost my NCCCO Card?
If you need proof of certification (for example, to show to an employer that has made NCCCO certification a job requirement), and you do not have your card available, NCCCO's staff office can help. Call NCCCO at 703/560-2391 and ask for a Letter of Certification. Upon verifying your certificant status, we will provide you with a letter to your employer indicating that you are certified, and in which Specialty Areas. This also applies if you have become certified in an additional Specialty after having been certified initially.  You may also order a replacement card from IAI by contacting Jennifer at 727-449-8525 or 

jennifer@iaiexam.com. (top of page)

How do I become involved with NCCCO as a volunteer?
Volunteers from all sectors of industry are always welcome. In particular, assistance is appreciated by the Exam Management Committees. NCCCO operates an annual item writing program. If you would like to participate in the work of the Item Writing Task Force call the NCCCO office for information: 703/560-2391. (top of page)

How do I add specialties to my NCCCO card?
All requests to update certification cards with additional specialties must be submitted to IAI with a fee of $25. IAI's contact information is as follows:

International Assessment Institute
Attn: CCO Testing
600 Cleveland Street, Suite 900
Clearwater, FL 33755
Phone: 727-449-8525
Fax: 727-461-2746
(top of page)

 

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